Shipping policy

Dispatch and delivery

All orders are prepared and dispatched from France within 48 working hours. We deliver throughout the European Union, with a tracking number for each parcel.

Dispatched from France (EU) — no customs charges
Your items are sent from France, within the European Union : no customs duties, customs clearance charges or import VAT apply to deliveries within the EU.

Estimated delivery times
France : 2 to 4 working days.
Other EU countries : 3 to 6 working days.

Postage costs
Delivery costs — and the order value above which delivery is free — are displayed automatically at checkout, according to your destination country.

Carriers
Your parcels are entrusted to carriers offering tracking (Colissimo, Mondial Relay and our European partners).

Returns
You have a withdrawal period of 14 days. See our returns policy for details.